Privacy Policy
How RaadWajeeh Digital collects, uses, and protects personal data—clearly, responsibly, and in line with the GDPR.
1Who we are
This website is operated by RaadWajeeh Digital, a digital growth partner providing connected website development, e-commerce, branding, hosting, social media management, growth, and support services to clients worldwide, with its registered office in the Netherlands.
- Business name: RaadWajeeh Digital
- Headquarters: Netherlands (serving clients globally)
- Email: contact@raadwajeeh.com
- Website: raadwajeeh.com
For any privacy-related questions or requests, contact us at the email above. We respond within 5 business days.
2What data we collect
We only collect data that you actively provide to us. We do not use tracking cookies unless analytics has been explicitly enabled.
Contact form data
When you submit a contact or project inquiry form, we receive:
- First and last name
- Email address
- Phone number (optional)
- Service interest and budget range
- Your message or project description
Analytics data (optional)
Google Analytics 4 is enabled only after you accept analytics cookies. Before consent, no analytics script is loaded and no behavioral analytics events are stored, queued, or transmitted. After consent, approved page and interaction data may be processed without form contents or other personal free-text data.
3Why we collect it (legal basis)
Under the General Data Protection Regulation (GDPR), we process your data on the following legal bases:
- Legitimate interest (Art. 6(1)(f) GDPR): to respond to your inquiry and assess the scope of your project.
- Pre-contractual measures (Art. 6(1)(b) GDPR): when your inquiry leads to a service proposal or quotation.
- Consent (Art. 6(1)(a) GDPR): for analytics tracking, which is only active when a Measurement ID is configured and enabled.
We never sell, rent, or share your personal data with third parties for marketing purposes. We do not use your data for automated decision-making or profiling.
4How we use your data
- To review your project inquiry and respond with a recommendation
- To prepare a project proposal or scope if you proceed
- To follow up if your inquiry requires clarification
- To improve the website user experience via anonymised analytics
We do not send unsolicited marketing emails. Any communication from us is solely in relation to an inquiry you initiated.
5Third-party services we use
We use the following third-party services to operate this website. Each has its own privacy policy.
Processes contact form submissions and delivers them to our inbox. Your form data passes through EmailJS servers located in the United States. EmailJS Privacy Policy →
Used (when active) to collect anonymised visitor statistics. IP addresses are anonymised before storage. Google Privacy Policy →
Inter is served directly from this website. Arabic pages load Cairo from Google Fonts, which may transmit your IP address to Google when those pages load. Google Privacy Policy →
Serves the website icon library from local RaadWajeeh Digital assets. No third-party icon CDN request is made for the restored icon system.
6How long we keep your data
- Contact form submissions: retained for up to 2 years from the date received, unless you request earlier deletion.
- Project files and communications: retained for up to 5 years after project completion for legal and accounting purposes.
- Analytics data: retained by Google Analytics for a maximum of 14 months as configured in our account.
After the applicable retention period, data is permanently deleted or anonymised.
7Your rights under GDPR
As a data subject under EU/EEA law, you have the following rights regarding your personal data:
Request a copy of the personal data we hold about you.
Ask us to correct inaccurate or incomplete data.
Request deletion of your data, subject to legal retention obligations.
Receive your data in a structured, machine-readable format.
Object to processing based on legitimate interest.
Request that we limit how we use your data in certain circumstances.
To exercise any of these rights, email us at contact@raadwajeeh.com with a clear description of your request. We will respond within 30 days as required by GDPR.
If you believe your rights have not been respected, you may lodge a complaint with the Dutch Data Protection Authority at autoriteitpersoonsgegevens.nl.
8Data security
We take reasonable technical and organisational measures to protect your data against unauthorised access, loss, or misuse:
- HTTPS encryption on all pages of this website
- Access controls on email and project communication accounts
- No storage of payment or financial data on our servers
No method of transmission over the internet is 100% secure. While we take data protection seriously, we cannot guarantee absolute security.
9Changes to this policy
We may update this Privacy Policy when our services change, when new tools are adopted, or when laws or regulations require it. The "Last updated" date at the top of this page always reflects the latest revision.
Continued use of this website after an update constitutes acceptance of the revised policy.
10Contact us
For any questions about this policy or about your personal data:
- Email: contact@raadwajeeh.com
- WhatsApp: WhatsApp